MUMBAI: Genpact, the largest BPO in India, on Thursday announced the opening of its second centre in Jaipur. The centre was inaugurated by Rajasthan CM Vasundhara Raje. Spread over 2.84 acres, the centre has been set up for an investment of over Rs 75 crore.

The new facility will seat over 1,300 associates who will provide services to banking, insurance, healthcare and manufacturing sectors. Genpact opened the first centre in Jaipur in ’02 and currently employs around 2,000 people there but there are plans to raise the headcount to 3,000 by ’07.

“We are exploring the option of setting up an IT SEZ in Jaipur and are in consultations with the state government,” said Pramod Bhasin, president and CEO of Genpact. The company is also working with government nodal agencies such as RIICO and STPI to use their incubation centres in smaller towns like Jodhpur to offer similar training programmes.

These programmes are helping students in the Rajasthan to develop the necessary skills required to be employable in BPOs. The company invests $8m annually in employee training. Genpact has also rolled out its Gen Gyan initiative in Jaipur, under which the company would provide basic computer education to the underprivileged sections of society.

The company has invested close to Rs 1.5 crore in buses which feature state-of-the-art technology, including 18 computers, a projector, a public address system and power backup facility for the mobile classrooms. These Gen Gyan buses travel across Jaipur to offer classroom training sessions provided by the faculty of the state education department.

Source : The Economic Times