MUMBAI: Genpact, the largest BPO in India, on
Thursday announced the opening of its second centre in
Jaipur. The centre was inaugurated by Rajasthan CM
Vasundhara Raje. Spread over 2.84 acres, the centre has
been set up for an investment of over Rs 75 crore.
The new facility will seat over 1,300 associates who
will provide services to banking, insurance, healthcare
and manufacturing sectors. Genpact opened the first
centre in Jaipur in ’02 and currently employs around
2,000 people there but there are plans to raise the
headcount to 3,000 by ’07.
“We are exploring the option of setting up an IT SEZ in
Jaipur and are in consultations with the state
government,” said Pramod Bhasin, president and CEO of
Genpact. The company is also working with government
nodal agencies such as RIICO and STPI to use their
incubation centres in smaller towns like Jodhpur to
offer similar training programmes.
These programmes are helping students in the Rajasthan
to develop the necessary skills required to be
employable in BPOs. The company invests $8m annually in
employee training. Genpact has also rolled out its Gen
Gyan initiative in Jaipur, under which the company would
provide basic computer education to the underprivileged
sections of society.
The company has invested close to Rs 1.5 crore in buses
which feature state-of-the-art technology, including 18
computers, a projector, a public address system and
power backup facility for the mobile classrooms. These
Gen Gyan buses travel across Jaipur to offer classroom
training sessions provided by the faculty of the state
education department.
