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India: Riding High On High ROI



The Indian hotel industry is becoming increasingly hard to ignore. Express Hospitality gives an exclusive preview of the ‘Hotels in India - Trends and Opportunities’ report by HVS International, India.

Over the last two years the hospitality industry has witnessed active interest. The overall room count has increased, reflecting the opening of new hotels with large inventories. (See Table 1)

Following a growth of 8.5 per cent in 2003-04, the Indian economy performed well during 2004-05, with GDP growing at 6.9 per cent - the highest achieved since Independence. Domestic political stability and a benign world economic environment have provided a backdrop conducive to development. Another positive feature has been the continued maintenance of relative stability of prices and control on inflation despite a rising world fuel price regime.

Table 1
Number of Respondents

Even the services sector has maintained a steady growth pattern since 1996-97, except for a decline in 2000-01 and its share in the overall economy has increased. This sector is presently the largest contributor of room nights for hotels in India, and its continued growth has greatly influenced the current boom in demand, particularly in the National Capital Region (comprising Delhi, Gurgaon, Noida and other surrounding areas), as well as in Bangalore, Hyderabad, Pune, Chennai and Mumbai.

Demand For Accommodation

The year 2004 has been the best year till date for inbound travel, with foreign visitor arrivals reaching a record 3.40 million, resulting in international tourism receipts of US$ 4.8 billion. The continued focus on liberalising the Indian aviation sector has provided a further impetus to travel. A rise in disposable income has fuelled domestic tourism growth as well.

As a result, demand for quality accommodation from all market segments, especially the commercial and extended-stay markets, continued to be higher than the supply. This led to an acute demand-supply imbalance in certain cities like Bangalore, Mumbai and Delhi (NCR). This imbalance enabled hotels in these cities to charge higher tariffs. Table 2 reflects room occupancy by hotel classification for the period 1995-96 to 2004-05. Table 3 presents average rate performance in rupees for the same period.

Table 2
Key Operating Characteristics by Hotel
Classification - Occupancy

Five-star deluxe hotels witnessed the largest increase in occupancy (8.8 per cent), followed by five-star hotels (7.3 per cent). (Table 4) Growth for the four-star and three-star categories was 5.7 per cent and 2.7 per cent, respectively. Occupancy levels have shown a smaller increase this year (compared to 2003-04), as markets now have a higher base against which to benchmark their growth. In terms of RevPAR (Rooms Revenue per Available Room), all star categories experienced healthy growth in 2004/05. Five-star hotels experienced the maximum in rupee terms (33.3 per cent) followed by four-star hotels (32.9 per cent) and five-star deluxe hotels (29.7 per cent). The three-star segment witnessed the least improvement (15.5 per cent).

Table 3
Key Operating Characteristics by Hotel Classification - Average Rate (in Indian Rupees)

Hotel Supply

In the past year, much has been talked about the insufficient inventory of quality accommodation across India. The recent boom witnessed many hotel markets in India and expectations of strong room night demand have brought a renewed interest among real estate developers in hotel projects. In the last one year, several new hotels have been announced in high-growth markets such as Bangalore, Hyderabad and Gurgaon. Market surveys by HVS at these locations have identified 65 hotel projects, under various stages of development, that will together provide an additional inventory of about 13,500 rooms.

The cumulative addition to supply for Mumbai, Chennai and Kolkata is likely to be 35 hotels with an inventory of 8,000 rooms. The lack of seasonality also improves these cities' overall potential and HVS estimates that the planned supply will be readily absorbed, taking into account projections of double-digit annual demand growth over a three to five year horizon. In Mumbai, for example, while new hotels have commenced operations in the last three to four years, strong demand conditions have has ensured consistent marketwide growth, both in terms of average rate and occupancy. According to HVS estimates, the combined inventory in branded business and luxury hotels across the 10 cities stands at 22,400 rooms and this supply is expected to increase by 85 to 90 per cent in the next five years.

Table 4
Key Operating Characteristics by Hotel Classification - RevPAR (in Indian Rupees)

An encouraging development in 2004-05 has been the number of hotel projects announced in secondary cities such as Pune, Jaipur, Agra and Ahmedabad. Unlike metro cities, the secondary markets will grow from a much smaller base. Thus, supply additions are not likely to impact market occupancies, owing to large levels of unaccommodated demand that would be absorbed by the planned supply. A classic example is that of Goa, where the total room inventory in the branded hotel segment literally doubled between 2002 and 2003.

The biggest challenge, given the present supply scenario, will the availability to quality sites for hotel projects. Site location, accessibility, visibility and proximity to key demand areas are critical factors for long terms feasibility of hotels and lack of good sites would have a negative impact on the supply front. The real estate market, too, has seen its best times in the last two years, and existing land prices across most cities are somewhat prohibitive, especially for standalone property developers.

The hotel industry trends seemed to have witnessed a complete cycle. With projections of strong demand with limited addition to supply expected, most cities are likely to maintain high occupancies and witness average rate growth in the range of 25 to 30 per cent annually, for the next three years.

Opportunities

Hotels positioned between budget and mid-market levels and having an international brand affiliation continue to provide the most attractive opportunities across most secondary markets. Over the last 12-18 months high growth markets such as Bangalore, Hyderabad and Gurgaon have seen aggressive hotel development activity. A wise strategy for them would be to observe the progress of developing projects as well as demand trends before investing.

The four main metros and Goa continue to present the best opportunity for luxury hotel development. While these markets have the largest room inventory much commercial development is taking place. A keen observer of the hotel market would agree that India has been guilty of following a herd mentality when it comes to hotel locations. Almost all development strategies are directed towards projects in the main city centre of high growth markets. Over the next three to five years, the biggest surge in demand is expected to come from commercial zones that are being developed in metro suburbs and secondary markets. This provides a unique opportunity for hotels.

Key tourist destinations, such as Jaipur and other cities of historical importance in Rajasthan, Himachal Pradesh, Goa and Kerala will witness integrated tourism projects. Moreover, the developments and expansions planned in the IT and ITeS and BPO segments remain encouraging. This category of customer ensures a relatively strong base of demand due to a comparatively higher average length of stay.

In India, as in other markets across the world, large additions to room supply in hotels calls for investments worth millions of dollars. Availability of finance for funding hotel projects has, traditionally, been an important area of concern. However, promising demand conditions and the industry's strong growth potential has radically changed the way most financial institutions, banks and foreign investment funds look at India today. In the last six months, HVS International has had the opportunity to interact with the representatives of at least twelve foreign investment funds, and we believe that finance is no longer a big issue for a viable project in a good location. Hotel management companies and international brands are also open to considering equity participation in projects, opening new opportunities for the industry.

The outlook for the hospitality market in India is optimistic and will continue to remain so, in our opinion. The economy's buoyancy, initiatives to improve infrastructure, growth in the aviation and real estate sectors and easing of restrictions on foreign investment and, perhaps, most importantly, efforts to make peace with neighbouring Pakistan - will fuel demand for hotels across star categories in the majority of markets. India's hotel industry is increasingly being viewed as investment-worthy, both within the country and outside, and several international chains are keen to establish or enhance their presence here. HVS expects that over the next three to five years, India will emerge as one of the world's fastest growing tourism markets.

Source : Express Hospitality



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